By Our Reporter
The Eswatini Revenue Services visited URA last week to benchmark on the Customs intelligence driven risk management. The ERS three-member team included Themba Fakudze, Wiseman Dlamini and Themba Shongwe.
The trio spent five days understanding strategies that they can borrow from URA to strengthen their intelligence risk management and gain practical understanding of the existing risk management practices.

The Commissioner Customs, Abel Kagumire, pointed out the different systems and processes that they use to facilitate risk management in ASYCUDA.
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“Our teams have created other initiatives such as non-intrusive scanners at boarders, RECTS which tracks goods from the bond up to neighbouring countries, and risk registers for every station that are populated by each officer for analysis,” noted Kagumire.
Denis Lutaaya explained that risk management governance involves the risk management policy, framework, strategy, risk register, guidelines and tools for risk management. He also said that selectivity management involves trade compliance measurement, risk engine performance management and calculation of selectivity criterial success rate.
Themba Fakudze, an ERS senior customs officer appreciated URA’s advanced strategic holistic and intelligence driven approach to risk management. He hoped that part of their collaboration with Uganda’s tax body will be conducted under the framework of accelerating the trade facilitation program.
This visit came after a recommendation from the World Customs Organisation (WCO) that singled out URA as a well-positioned and effective institution that would offer the assistance and knowledge to help the Eswatini revenue body to improve their risk management practices.