Messaging app WhatsApp was starting to come back online at 0900 GMT yesterday (Tuesday 25/10) and the company said the issue had been fixed after users across the world reported problems earlier on Tuesday.
Routers at around 0750 GMT wrote on its website that the outage reporting site Downdetector had shown over 68,000 users who had reported problems with the app in the United Kingdom. Problems were also reported by 19,000 people in Singapore, 15,000 people in South Africa, and it was worse with EastAfrica as well as many turned to tick-tock to dispose off their outrage.
“We know people had trouble sending messages on WhatsApp today. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company Meta Platforms (META.O) said.
“The brief outage was a result of a technical error on our part and has now been resolved,” Meta added.
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WhatsApp has become a critical means of communication for households and businesses. When WhatsApp had an hours-long outage last October, it hit trading of assets from cryptocurrencies to oil, before traders switched to alternative platforms such as Telegram.
“This highlights the significance of vast hosting companies directing data around the internet along with companies and individuals relying on single points of communication,” said Jack Moore, advisor at Slovakia-based cybersecurity firm ESET.
“Multiple areas will inevitably be significantly impacted as a result of this downtime, along with a predicted financial hit but lessons from other recent prominent times when the internet has gone down will have hopefully taught many to have access to other forms of communication.”